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Install the latest version of PSDR 5.0.2 using this link. HP Print and Scan Doctor 5.7.3.001 Printer troubleshooting tool Diagnose and fix common printer issues with HP devices. Try uninstalling the print and scan doctor from your PC and install the latest version of print and scan doctor and check if it helps. If the issue still persists after trying out the steps. The measurement of the document is ready 10 MB. This should allow you to run the Print and Scan Doctor and resolve your issues. HP Print and Scan Doctor is a loose Windows device to lend a hand you remedy printing and scanning. If you are still unable to open the Print and Scan Doctor, click on the Processes tab and do the same with anything that has HP in the name. Press Ctrl, Alt, and Del on your keyboard at the same time.Ĭlick on the Print and Scan Doctor listed. Please provide the printer model to assist you better.Īs you mentioned you have issues opening print and scan doctor on your PC.įirst, to close your other instance of the Print and Scan Doctor: I understand you are getting error Another instance of this application is already running when you open the print and scan doctor on your PC.ĭid you make any software or hardware changes to your printer or PC? Hey there! Thanks for stopping by the HP Support Forums! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
Navigate to the location where you unpacked the archive on your computer and double-click the HPPSdr.exe filename to open and run the tool.įollow the on-screen instructions to use the HP Print and Scan Doctor. Unpack the downloaded archive and save the file to your computer. The HP Print and Scan Doctor does not require installation. This updated version of the HP Print and Scan Doctor adds support for Windows 10, and enhanced troubleshooting help for selected issues. The HP Print and Scan Doctor was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
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